Your privacy matters to us. This Privacy Policy explains how jilidd collects, uses, stores, and protects your personal information when you use the jilidd platform at jilidd.xyz.
IMPORTANT: This Privacy Policy applies to all personal data collected by jilidd through the jilidd.xyz platform, mobile applications, customer support channels, and any other services operated by jilidd. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
jilidd ("jilidd," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "Player," or "User") of the jilidd online gaming platform accessible at jilidd.xyz ("the Platform"). We understand that your personal information is important to you, and we take our obligations as a data controller seriously.
This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission ("NPC"). Where applicable, we also observe internationally recognised data protection principles.
This Policy describes the types of personal data we collect, the purposes for which we process it, the parties with whom we may share it, the measures we take to keep it secure, and the rights you have in relation to your personal data. Please read this Policy carefully. If you have any questions, you may contact our Data Protection Officer ("DPO") using the details provided in Section 14.
jilidd collects the following categories of personal data from players and users of the Platform:
jilidd collects personal data through the following means:
jilidd processes your personal data for the following purposes:
jilidd processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jilidd does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
Third-party vendors who assist jilidd in operating the Platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, banking partners), fraud detection and AML screening services, cloud hosting and IT infrastructure providers, and customer support platform providers. All service providers are contractually bound to process your data only on jilidd's instructions and in accordance with applicable data protection laws.
Licensed third-party game providers whose games are available on the jilidd platform may receive limited technical data (such as player session tokens) necessary to deliver their games. These providers do not receive your full identity or financial data.
jilidd may disclose your personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required by law, court order, or regulatory directive. This includes disclosures required under AML regulations and gaming licensing conditions.
In the event of a merger, acquisition, or sale of all or part of jilidd's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
jilidd retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with jilidd's data disposal procedures.
jilidd implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
YOUR ROLE IN SECURITY: While jilidd takes extensive measures to protect your data, you also play an important role. Please use a strong, unique password for your jilidd account, enable two-factor authentication where available, and never share your login credentials with anyone. Contact jilidd support immediately if you suspect unauthorised access to your account.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilidd will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC guidelines.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilidd:
To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. jilidd will respond to all verified data subject requests within thirty (30) days of receipt. We may request proof of identity before processing your request to ensure the security of your personal data.
Please note that certain rights are subject to limitations where jilidd is required to retain or process your data to comply with legal obligations, including AML and KYC requirements. In such cases, jilidd will explain the applicable limitation when responding to your request.
jilidd uses cookies and similar tracking technologies on the Platform to enhance your experience, analyse usage, and support security functions. The following categories of cookies are used:
These cookies are essential for the Platform to function correctly. They enable core features such as account login sessions, security tokens, and fraud prevention checks. These cookies cannot be disabled without affecting the functionality of the Platform.
These cookies collect anonymised information about how players use the Platform — such as which pages are visited most frequently and how long sessions last. This data helps jilidd improve the Platform's performance and user experience. These cookies are only activated with your consent.
These cookies remember your preferences, such as your preferred language, display settings, and responsible gaming limits, so you do not need to re-enter them on each visit.
With your consent, jilidd may use cookies to deliver relevant promotional content and measure the effectiveness of marketing campaigns. You may withdraw consent for marketing cookies at any time through your account settings or browser controls.
MANAGING COOKIES: You can control and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jilidd platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate securely.
21+ ONLY: The jilidd platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine gaming regulations. jilidd does not knowingly collect personal data from individuals under the age of 21.
If jilidd discovers or has reason to believe that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data collected, and return any funds to the payment source used for deposit, subject to verification. Parents or guardians who believe their child has registered on the jilidd platform should contact our support team immediately.
jilidd employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Providing false information about your age to circumvent these controls is a serious breach of our Terms & Conditions and may result in permanent account closure and forfeiture of funds.
jilidd primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where jilidd uses cloud infrastructure or service providers with operations in other countries.
Where such transfers occur, jilidd ensures that appropriate safeguards are in place to protect your personal data, including:
By using the jilidd platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.
jilidd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When material changes are made, jilidd will notify registered players by email to the address associated with their account and/or by displaying a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how jilidd protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
If you do not agree with any changes to this Privacy Policy, you should cease using the Platform and may request account closure in accordance with Section 12.2 of our Terms & Conditions.
jilidd has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact our DPO using the details below:
jilidd Data Protection Officer
Available Monday to Friday, 9:00 AM – 6:00 PM (Philippine Standard Time)
Email: [email protected]
General Support: [email protected]
Platform: jilidd.xyz
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe that jilidd has not handled your personal data in accordance with the Data Privacy Act of 2012. For more information, visit the NPC's official resources.
For responsible gaming concerns, self-exclusion requests, or gaming behaviour support, please visit our Responsible Gaming page.
All data transmitted between your device and jilidd is protected by TLS encryption. Sensitive data at rest — including KYC documents and financial details — is encrypted at the storage level.
jilidd processes all personal data in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the guidelines of the National Privacy Commission of the Philippines.
jilidd never sells, rents, or trades your personal data to third parties for their own marketing purposes. Your data is used solely to operate and improve the jilidd platform.
jilidd has a designated Data Protection Officer overseeing all privacy matters. You can reach our DPO directly at [email protected] for any data-related concerns or requests.
Access, correct, or request deletion of your personal data at any time. jilidd responds to all verified data subject requests within 30 days, in line with NPC requirements.
jilidd gives you clear control over non-essential cookies. Marketing and analytics cookies are only activated with your explicit consent and can be withdrawn at any time.
Now that you know how jilidd protects your privacy, join thousands of Filipino players enjoying a secure, fair, and exciting gaming experience — with GCash deposits and instant payouts.
21+ Gambling is addictive. Know when to stop. Play responsibly.